Privacy Policy

Our Privacy Policy was updated on June 28, 2023. We have revised our privacy policy. From this date, this privacy policy can provide privacy details about how we manage the personal information you disclose when you use our smart cameras and services, except for specific Moshon Technology products or services. Provide a separate Privacy Policy.

Please take some time to familiarize yourself with our privacy practices and let us know if you have any questions.

we promise

This privacy policy stipulates how Shanghai Moshon Technology Co., Ltd. and its affiliated companies (hereinafter referred to as " Moshon Technology" or "we") collect, use, disclose, process and protect the information provided by you when you use Mology Magic Camera and services. Information given to us; if we ask you to provide certain information in order to verify your identity when using Smart Camera products and services, we will only use these in strict compliance with this Privacy Policy and/or our User Terms and Conditions information.

This Privacy Policy has been developed with your needs fully in mind; it is essential that you fully understand our personal data collection and usage practices and that you are confident that you can ultimately control the personal information provided to Moshon Technology.

In this Privacy Policy, "personal information" refers to data that can identify a specific individual by itself or in connection with other information about the individual to which Moshon Technology has access.

By using the products and services of Camera, it means that you have read, acknowledged and accepted all the terms described in this Privacy Policy, including any changes we may make at any time. We are committed to protecting the privacy, confidentiality and security of your personal information in accordance with applicable laws, including your local data protection laws. At the same time, we promise all our employees and agents to fulfill these obligations.

All we want is to bring the best possible experience to our users. If you have any questions about the data processing practices outlined in this Privacy Policy, please contact our Data Protection Officer at privacy@moshontek.com so that we can address your particular needs. We are happy to deal directly with your questions.

What information is collected and how is it used?

Categories of Information Collected

In order to provide you with our services, we will ask you to provide necessary personal information to provide you with services. If you do not provide personal information, we may not be able to provide our products or services to you.

We collect the following types of information (whether personal or not):

Your location information: With your consent and authorization, we will collect and use your location information.

Account information: We will collect your account information. When you register on the Mology Magic Camera APP, with your consent and confirmation, we will collect your email information.

Device information: We will collect information related to your device's hardware, performance, status, etc., including device name, device ID (DID), firmware version number, device time zone; device power, memory card information (abnormal status, remaining capacity) , recording mode).

Device setting information: We may collect information related to device settings, including resolution selection, white balance preference, static delay setting, track delay setting, video/photographing mode selection, exposure parameters, screen width selection and beauty color setting.

Recording voice information: We may collect information related to recordings, including your recorded voice, recording time, and recording duration.

Recording video information: use the memory card, you will store the video in the recording mode you set in the memory card.

Information about mobile devices: In order to better improve your user experience, we need to collect information including but not limited to mobile device models, device identification codes, operating systems, resolutions, and telecom operators related to the use of Mology Magic Camera APP and services .

Customer service feedback related information: In order to better improve your user experience, we will use the personal information you provide to communicate with you and keep communication records.

How will this personal information be used

In order to provide camera products and services better, we or our cooperative companies will use your personal information within the legal scope according to service needs, but will not use it for other commercial purposes.

We will endeavor to ensure that our partner companies comply with this Privacy Policy and other appropriate confidentiality and security measures that we require them to comply with when using your personal information.

For the purpose of serving users, we may use your personal information to provide you with information that you may be interested in, including but not limited to sending you information related to Mology APP and services, or showing you through the system Personalize third-party promotional information, or share information with our partners so that they can send you information about their products and services (the latter requires your prior consent). Further details on how we use your information, which may include personal information, are provided below.

Regarding location information, we need to obtain authorization to access your device location permission, which is used to obtain the wireless name of the device when binding and switching the device connection mode. Mology can discover the device for binding and subsequent use. When the corresponding function is used or exited The location information will not continue to be used after the Mology App. If you do not use the above services we provide, you do not need to provide this authorization, and you can also cancel the authorization for us to access the location permission of your device at any time.

Communicate with you about your equipment, services, or any general inquiries (such as updates, support for customer inquiries, information about our events, notifications), etc.

Analyze and develop statistical information related to the use of our products and services to better improve our products and services.

Further details on how we use your information, which may include personal information, are provided below.

Create your Mology Magic Camera account. The personal information collected when creating an account on the website or mobile device is used to establish the user's personal account and profile page on the user.

Provide push service. The Mology Magic Camera account will also be used to provide the Mology Magic Camera push service to send software update notifications.

Gather user feedback. The feedback you choose to provide is extremely valuable to help Moshon Technology improve our services. In order to track the feedback you choose to provide, Moshon Technology may use the personal information you provide to contact you and keep records.

Send notifications. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions and policies.

Participate in promotional activities. If you participate in sweepstakes, contests or similar promotions via social media platforms, we may use the personal information you provide to administer those programs.

direct marketing

We may use your email address and Mology Magic Camera account to provide you with promotional materials related to the products and services of Moshon Technology and its partners. We strictly abide by the data protection laws of your location and require independent and explicit permission, so we will only use your personal information when we have your consent or you have expressed no objection. You have the right to terminate our use of personal data planned for direct marketing. If you no longer wish to receive certain categories of emails, you may unsubscribe via the unsubscribe link at the bottom of each email. We will not pass on your personal information to our business partners for direct marketing purposes.

Cookie and other technology��Only when browsing www.moshontek.com��

What information is collected and how is it used? Moshon Technology and third-party service providers use technologies such as cookies, tags and scripts. These technologies are used to analyze trends, administer the site, track users' site activity and gather demographic information about the user base as a whole. We receive individual and aggregate reports from these companies based on the use of the technologies described above.

Log files: Like most websites, we collect certain information and store it in log files. Such information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. We do not link automatically collected data to other information we collect about you.

Advertising: We work with third-party service providers to display advertisements on our website or to manage our advertisements on other websites. Our third-party service providers may use technologies such as cookies to collect information about your activities on their websites or other websites in order to serve you advertisements based on your browsing activities and interests. If you do not want this information to be used for advertising based on your interests, please contact us at privacy@moshontek.com.

Mobile Analytics: In some mobile applications, we use mobile analytics software to better understand how our mobile software functions in your mobile phone. This software may log information such as how often you use the app, events that occur within the app, cumulative usage, performance data, and where app crashes occur. We do not link the information stored within the analytics software to any personal information you submit within the mobile application.

Local Storage - HTML5/Flash: We use Local Storage Objects (LSO), such as HTML5 or Flash, to store content and preferences. Third parties that we partner with to provide certain features or serve advertisements on the site also collect and store information through HTML5 or Flash cookies based on your web browsing behavior. Various browsers provide their own management tools to delete HTML5 local storage objects.

Who do we share your information with?

We do not sell any personal information to third parties.

We may disclose your personal information to third parties (as defined below) in order to provide products or services you have requested.

We may make disclosures to third-party service providers and affiliates listed below in this section. In the various situations described in this section, you can rest assured that Moshon Technology will only share your personal information according to your authorization. You should understand that under any circumstances described below, when Moshon Technology shares your personal information with third-party service providers, Moshon Technology will stipulate the practice and obligations of the third party through the contract and comply with applicable local data protection laws . Moshon Technology will contractually ensure that third-party service providers comply with the privacy standards applicable to them in your jurisdiction.

Sharing information with our group and third party service providers.

In order to conduct business smoothly and provide you with the full functionality of our products and services, we may from time to time provide information to other Moshon Technology affiliates or our third-party service providers (our mailing stores, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and promotional service providers, agents acting on behalf of Moshon Technology) [affiliates and/or other third parties] (collectively, "Third Party Service Providers") Disclosure Your Personal Information. Such third-party service providers may process your personal information on behalf of Moshon Technology or for one or more of the above items. If you no longer wish to allow us to share this information, please contact us at privacy@moshontek.com.

share information with others

When required by applicable law, Moshon Technology may disclose your personal information without further consent.

Information that does not require consent

We may share anonymous information in aggregated form with third parties (such as advertisers on our website) for commercial purposes; we may share with them general usage trends of our services, such as when purchasing certain products or engaging in certain transactions The number of customers in a given demographic.

For the avoidance of doubt, Moshon Technology may collect, use or disclose your personal information without your consent in the circumstances and scope expressly permitted by local data protection laws (such as to comply with subpoenas), and when we may issue Disclosing your information without your consent when we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Security guarantee

Moshon Technology's security measures

We promise to keep your personal information safe. In order to prevent unauthorized access, disclosure or other similar risks, we have put in place reasonable physical, electronic and managerial measures and procedures to protect the information we collect from your products and the Moshon Technology website. We will take all reasonable steps to protect your personal information.

All of your personal information is stored on secure servers and protected in controlled facilities. We classify your data according to importance and sensitivity and guarantee the highest level of security for your personal information. We guarantee that employees and third-party service providers who access this information to help provide products and services to you have strict contractual confidentiality obligations, and if they fail to fulfill these obligations, they will be subject to disciplinary action or be terminated from cooperation. In summary, we regularly review information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.

We will take all feasible measures to protect your personal information. However, you should be aware that use of the Internet is not always secure and, therefore, we cannot guarantee the security or integrity of any personal information when transmitted in both directions over the Internet.

what can you do!

You can play a role in protecting the security of your personal information by not disclosing your login password or account information to anyone (unless that person is duly authorized by you).

Moshon is not responsible for the security omissions caused by third parties accessing your personal information due to your failure to keep your personal information private. Notwithstanding the foregoing, you must notify us immediately of any unauthorized use of your account by any other user of the Internet or any other breach of security.

Your assistance will help us protect the privacy of your personal information.

retention policy

We will retain personal information as long as necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable law. As long as it can be reasonably concluded that retention of personal information will not fulfill the purpose for which it was collected, and retention is no longer required for legal, dispute resolution, enforcement of our agreements, or other business purposes, we will no longer retain personal information, or will delete A means of associating personal information with a specific individual.

Access other features on your device

Our applications may have access to certain functions on your device, such as Wi-Fi network status, among other functions. This information is used to allow these applications to run on your device and allow you to interact with them. At any time, you may revoke consent by closing the application at the device level or by contacting us at privacy@moshontek.com.

You are in control of your information!

control settings

Moshon Technology recognizes that everyone has different concerns about privacy. Therefore, we provide some examples of the various ways Moshon Technology offers you to choose to limit the collection, use, disclosure or processing of your personal information and control your privacy settings:

Access, update or correct your personal information

You have the right to request access to and/or correction of any personal information we hold about you. When you update your personal information, we will ask to verify your identity before we can process your request. Once we have sufficient information to process your request to access or correct your personal information, we will respond to your request within the time period prescribed by applicable data protection law.

We generally provide these services free of charge, but reserve the right to charge a reasonable fee for your data access request.

If you wish to request access to the personal data we hold or if you believe that any information we hold about you is incorrect or incomplete please contact us as soon as possible by writing to or emailing the email address provided below . E-mail: privacy@moshontek.com.

For more detailed information related to the personal information in your account, you can log in to the account through your device to access and change it.

withdraw consent

You may withdraw your consent to the collection, use and/or disclosure of your personal information in our possession or control by submitting a request. This can be requested via privacy@moshontek.com. We will process your request within a reasonable time after you make it, and will not collect, use and/or disclose your personal information thereafter according to your request.

Please be aware that your withdrawal of consent will result in certain legal consequences. Depending on the scope of your withdrawal of consent to allow us to process your personal information, this may mean that you cannot enjoy Moshon Technology's products and services.

Transfer of personal information outside of your jurisdiction

If we need to transfer personal information outside your jurisdiction, whether to our affiliates or third-party service providers, we will fully inform you and obtain your authorization in accordance with applicable laws later. We ensure that all such transfers meet the requirements of applicable local data protection laws by putting in place appropriate safeguards and do not change all of our commitments to protect your personal information in accordance with this Privacy Policy.

other regulations

minor

We believe it is the responsibility of parents to supervise their children's use of our products and services. However, our policy does not require obtaining personal information from minors, or sending any promotional materials to such groups.

Moshon Technology will not seek or attempt to seek to receive any personal information from minors. If a parent or guardian has reason to believe that a minor has submitted personal information to Moshon Technology without their prior consent, please contact us to ensure that such personal information is deleted and that the minor unsubscribes from any applicable Moshon Technology services.

order of priority

If you have agreed to the applicable user agreement, and there is an inconsistency between such user agreement and this Privacy Policy, such user agreement will control.

Updates to the Privacy Policy

We conduct periodic reviews of our Privacy Policy and may update this Privacy Policy to reflect changes in our information practices. If we make major changes to this Privacy Policy, we will notify you by email (sent to the email address specified in your account) or on all Moshon Technology websites or through mobile devices, so that you can understand the information we collect and how we use it. Use this information. Such privacy policy changes will apply from the effective date stated in the notice or website. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Products and Services on the website, mobile phone and/or any other device will be deemed acceptance of the updated Privacy Policy. When we collect more personal information from you or we want to use or disclose your personal information for new purposes, we will ask for your consent again.

Do I have to agree to any third party terms and conditions?

Our Privacy Policy does not apply to products and services offered by third parties. Moshon Technology products and services may include third-party products and services, as well as links to third-party websites. When you use these products or services, your information may also be collected. Therefore, we strongly encourage you to take the time to read that third party's privacy policy as you would our own. We are not responsible for, and cannot control how third parties use the personal information they collect from you. Our Privacy Policy does not apply to other websites linked through our Services.

Shanghai Moshon Technology Co., Ltd.

privacy@moshontek.com

Address: Room 202-28, No. 668 Xinzhuan Road, Songjiang High-tech Park, Caohejing Development Zone, Shanghai E-mail: privacy@moshontek.com

Thank you for taking your time to learn about our Privacy Policy!